A very subjective view on a change of strategy

Preface: It is not so easy to identify a solution that fits a customer’s needs. If and when you succeeded by establishing a Jira/Confluence/Bitbucket environment that works perfectly well, it is even more frustrating if something happens like it did some days ago, knowing that the customer will never accept that. From many comments I read throughout the last days, it seems that this frustration is shared by many, so I decided to write this small and very subjective article.